plush77 Privacy Policy: How We Handle Your Account Data
This policy explains what data plush77 collects when you open an account, make a deposit via Coins. ph or Bank Transfer, and use the lobby — and exactly what choices you have over that data. We keep the language straightforward so you can read it without legal training and still understand what applies to you.
Account data transparency
Coins. ph & Bank Transfer context
Your right to review records
Contact path included
POLICY SCOPE DETAILS
What This Privacy Policy Covers
When you register on plush77, we collect the information you provide directly: your name, contact details, and the account credentials you choose. Each time you fund your account — whether through Coins. ph, Bank Transfer, GCash, or another supported method — a transaction record is created and linked to your account wallet. We keep these records for the period required by the applicable rules in the region where access is permitted under local law. We do not sell your personal data to third parties for their own marketing. Data shared with payment processors is limited to what is necessary to complete your transaction and verify your account identity. Cookies and session data are collected to keep you logged in, remember your preferences, and detect unusual activity on your account. You can review your cookie settings through your browser at any time. If your local law provides additional privacy rights, those rights apply to the extent recognized in your eligible region. This policy was last updated and is the current version shown on this page.
Coins. ph deposits
Transaction records for Coins. ph deposits are stored in your account history and linked to the wallet address used at the time of the transfer.
Bank Transfer records
Bank Transfer transactions are logged with reference numbers visible in your account dashboard after each completed deposit.
GCash activity
GCash payment data passes through the relevant processor; we store only the transaction outcome and reference, not your full GCash credentials.
Account login data
Login timestamps, device type and session tokens are retained to help secure your account and flag access from unrecognized devices.
INSIDE VS OUTSIDE
Where This Policy Applies and What It Does Not Cover
Not every interaction with plush77 falls under the same data rules. Understanding which activities this policy covers — and where it ends — helps you make informed choices about the data you share.
Account access and registration
Covered fully. The data you enter when opening an account, verifying your identity, and updating your profile is governed entirely by this policy.
Deposit and withdrawal transactions
Covered partially. We govern how we store your transaction records; the payment processor or e-wallet provider (such as Coins. ph or your bank) operates under its own separate policy.
Site content and game activity
Covered. Your game session data, betting history and lobby navigation within plush77 are recorded and stored under this policy's retention rules.
Third-party services and links
Not covered. If you follow a link to an external site or use a third-party app, that service has its own privacy terms, which we do not control or represent.
YOUR PRACTICAL CHOICES
Actions You Can Take Under This Policy
This policy is not just a statement — it is the basis for real actions you can take. You have the right to ask what data we hold about you and to receive a clear answer. If something in your account record is incorrect — a misspelled name, a wrong contact number — you can request a correction through the account settings page or by contacting support directly. Where local law in your eligible region grants the right to request deletion, you can submit that request and we will respond within the timeframe required. Keep in mind that transaction records tied to completed deposits may need to be retained for compliance reasons even after an account closure request. The clearest way to act on any of these rights is to start from your account dashboard, where your profile data and transaction history are visible, or to reach our support channel with a written request.
Review your records
Log into your account and navigate to transaction history to see all deposit and withdrawal records linked to your wallet.
Correct account details
Update contact information directly in account settings, or submit a correction request to support if the field is locked.
Raise a privacy question
Send a written query through the contact form or support channel; we will confirm receipt and respond within a reasonable period.
Request account support
For complex requests — such as data deletion or access disputes — contact support with your registered account email so we can verify your identity before acting.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
If you have a question that this policy does not answer clearly, or if you need to exercise a right under applicable local law, there are direct ways to get in touch with us. Use the channel that suits your question best.
Account support chat
Open the support chat from your account dashboard to raise a privacy question with a live agent. Available for account-verified users during operational hours.
Email contact
Send a written privacy request to our listed support email address. Include your registered account email so we can locate your record and respond accurately.
Help centre
The help centre contains answers to common questions about account data, cookie settings and transaction records. Check there first for a faster resolution.
HOW WE HANDLE DATA
Our Approach to Data, Cookies and Account Security
We built account security and data handling around practices that are visible to you: your transaction records are always accessible in your dashboard, and your session is protected by token-based login so an expired session cannot be reused. Policy changes are communicated through the account notice area, not buried in unannounced updates.
Data retention
We keep your account and transaction data for the period required under the rules of the eligible region. When retention is no longer required, data is deleted or anonymized according to our internal schedule.
Cookie handling
Session cookies keep you logged in during your visit. Preference cookies remember your lobby settings. You can clear or block cookies through your browser; some account features may not function if session cookies are disabled.
Account security
Login events are logged by device and timestamp. Unusual access patterns trigger a prompt to re-verify your identity. Your password is stored in hashed form and is never visible to our support team.
Policy update process
When this policy changes, the updated version is posted here with a revision note. Continued use of your account after a posted update means you have had the opportunity to review the change.
POLICY FAQ
Common Questions About Your Privacy on plush77
These are the questions we receive most often from account holders about how their data is handled, what rights they hold, and how to act on those rights.
What personal data does plush77 collect when I register?
We collect the information you enter during registration: your name, contact details, and the credentials you choose. Once you make a deposit — via Coins. ph, Bank Transfer or another supported method — transaction references are also stored in your account record.
Can I see all the transaction records tied to my account?
Yes. Your full deposit and withdrawal history is visible in the transaction history section of your account dashboard after login. Each entry shows the payment method, reference number and outcome of the transaction.
Does plush77 share my data with third parties?
We share data with payment processors only to the extent needed to complete your transaction. We do not sell your personal information to third parties for marketing. Each processor — including those handling Coins. ph or Bank Transfer payments — operates under its own terms.
How do I correct an error in my account details?
Go to account settings to update editable fields like your contact number or email address. If a field is locked, submit a correction request through support with your registered account email so our team can verify and update the record.
What happens to my data if I close my account?
Closing your account does not automatically delete all records. Transaction data tied to completed deposits may be retained for the period required under applicable rules in your eligible region. You can submit a deletion request; we will confirm what can be removed and what must be kept.
How will I know if this privacy policy changes?
When we update this policy, the revised version is posted on this page with a note indicating it has been updated. You can check this page at any time to see the current version. We also surface notice of material changes in the account notification area after login.