These Terms & Conditions set out what you can expect from us and what we expect from you when you use the plush77 platform. Read them before you open an account — they apply to every login, deposit and transaction you make.
Account holder obligations
Transaction & wallet rules
Access by eligible region
Policy update notices
POLICY POSTURE
How This Policy Applies to Your Account
By creating an account on plush77, you confirm that you have read, understood and agreed to these Terms & Conditions in full. The policy governs everything that happens between your account and our platform: wallet top-ups via Coins. ph or Bank Transfer, game access, transaction records and any account changes you request. Availability of the platform depends on local law and is accessible only where local law permits — you are responsible for verifying that your use is lawful in your jurisdiction before proceeding. We may revise these Terms & Conditions at any time. When a material change occurs, we will post a notice on the platform and, where practical, notify you through the contact details registered to your account. Continued use of the platform after any update constitutes your acceptance of the revised terms. If you disagree with any part of these terms, the correct action is to stop using the platform and contact our support team to request account closure. We keep a dated record of each published version — you can request a copy through the support channel listed on this page.
Coins. ph deposits
Bank Transfer records
Jurisdiction eligibility
Version history on request
WHAT IS COVERED
Scope of These Terms: Inside and Outside the Policy
Not every part of your digital experience falls under these Terms & Conditions in the same way. The table below draws a clear line between what is governed here, what is subject to separate policy documents and what sits with a third party entirely.
Account Access
Your registration, login credentials, account verification steps and the rules that apply to maintaining a single account are fully governed by these Terms & Conditions.
Transactions
All deposits, withdrawals and wallet records processed through your account — including Coins. ph and Bank Transfer paths — are covered under the transaction clauses of this policy.
Site Content
Game content, odds displays, promotional messaging and interface text are part of the platform we operate; the accuracy and availability of that content is addressed within these terms.
Third-Party Services
External payment processors, wallet providers and network operators have their own terms. We are not liable for the conduct, fees or policies of those third parties once a transaction leaves our system.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under These Terms
These Terms & Conditions are not one-sided. You hold practical rights that you can exercise at any time through your account or our support channel. Your transaction history is visible in the account dashboard after login — every deposit, withdrawal and balance adjustment is recorded there with a timestamp. If a record looks incorrect, you can raise a dispute by contacting support with the transaction ID shown in your history. Account details such as your registered email address or contact number can be updated by following the verification steps in account settings; we require identity confirmation before processing any change to protect you. You also have the right to request a copy of the data we hold on your account, to ask questions about how your information is used and to request account closure if you no longer wish to use the platform. All of these actions start with a message to our support team.
Review Transaction Records
Log in and open the account dashboard. Every deposit and withdrawal entry is listed with a timestamp and reference number you can use when raising a query.
Correct Account Details
Go to account settings, select the field you need to update and follow the identity verification steps shown on screen. Changes take effect once verification is confirmed.
Raise a Policy Question
Send your question through the support contact listed on this page. Cite the relevant section of these Terms & Conditions and include your account ID for a faster response.
Request Account Closure
Contact support and ask for account closure in writing. We will confirm receipt, process any outstanding withdrawals and send a final account summary to your registered contact.
CONTACT CHANNELS
How to Reach Us About This Policy
If any part of these Terms & Conditions is unclear, or if you need to exercise a right described in this policy, the fastest path is through our support team. Provide your account ID and a brief description of your question so we can respond accurately.
Live Chat
Open the chat widget from any page while logged in. Reference the policy section or transaction ID in your opening message for a direct response.
Email Support
Send your query to the support address listed in the Help section of your account. Include your account ID and the nature of your policy request.
Account Help Centre
The Help section in your account dashboard contains policy summaries and step-by-step paths for common requests such as transaction disputes and detail corrections.
HOW WE HANDLE THIS
Policy Practices: Data, Cookies, Security and Retention
We handle account data with straightforward practices that you can read about in full below. No vague promises — just the specifics of how we store, protect and eventually remove your records.
Data Handling
We collect only the information needed to operate your wallet and process transactions. That data is used for account management, transaction recording and policy compliance — not shared with third parties outside what these terms permit.
Cookies and Session Data
The platform uses session cookies to keep you logged in and functional cookies to remember account preferences. You can adjust cookie permissions through your browser settings; blocking functional cookies may affect account features.
Account Security
Access to your account is protected by the credentials you set at registration. We recommend using a unique password and updating it if you suspect unauthorised access. Contact support immediately if you believe your account has been accessed without your consent.
Retention and Removal
We keep account and transaction records for the period required by applicable law and our operational obligations. After that period, data is removed from active systems. You may request a summary of your records at any point through the support channel.
POLICY QUESTIONS
Frequently Asked Questions About These Terms
The questions below are ones we regularly receive about these Terms & Conditions. If your question is not answered here, contact support with your account ID.
When do these Terms & Conditions apply to my account?
They apply from the moment you create an account and remain in effect for every session, transaction and interaction until your account is closed. Accessing the platform in any way — including browsing while logged in — means you are operating under these terms.
What happens if the Terms & Conditions are updated?
We post a notice on the platform when material changes are made. Where practical, we also contact you through the details registered to your account. Continuing to use the platform after the update date means you accept the revised terms.
Can I request a copy of a previous version of the Terms & Conditions?
Yes. We keep dated records of each published version. Contact our support team, cite the approximate date you need, and include your account ID. We will provide the relevant version by the contact method you prefer.
What should I do if I disagree with part of these terms?
Stop using the platform and contact support to request account closure. We will process any outstanding balance, send a final summary to your registered contact and close the account once all pending transactions are resolved.
Are my Coins. ph or Bank Transfer transactions covered by this policy?
Yes. All deposits and withdrawals processed through your account — including those made via Coins. ph or Bank Transfer — are recorded under the transaction clauses of these Terms & Conditions. Your dashboard shows a timestamped entry for every transaction.
How do I dispute a transaction record I believe is incorrect?
Open your account dashboard, locate the transaction in question and note the reference ID and timestamp. Contact support with those details and a description of the discrepancy. We will review the record and respond through your registered contact.